• Bugs

  • Unable to purchase if in Washington.

    англійська

  • Anubislg

    • Допис #1
    • Цей допис на англійська

    Hey there!
    It looks like there's currently a bug in the website preventing anyone in the state of Washington from purchasing the software. The special address validation fails, preventing any purchase from going through.

    Absolutely love the trial! Now if I could just buy and use it! 😢

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    • Anubislg

      • Допис #2
      • Змінено
      • Цей допис на англійська

      • Nate

      • Допис #3
      • Цей допис на англійська

      Ah, sorry about that! We have to use a service provided by the Washington State Department of Revenue to determine the tax rate for your location and their service is down. Eg I see at this URL:
      http://webgis.dor.wa.gov/webapi/AddressRates.aspx
      It says:

      Our systems are down for critical maintenance. We apologize for the inconvenience and will waive late filing penalties.

      I'm afraid I can only suggest trying again later. It sucks being at their mercy. There's really no excuse for such a service to be down for more than a few minutes. It's been 5 hours since you posted, so I assume it's been down at least that long. :wounded: