Hello!
I'm using a prepaid Visa gift card, and I'm trying to purchase the essentials version of the software. While the card is supposed to act like any Visa card, the payment keeps being declined by my bank. The error message on the site tells me to check the address, but the address matches what's in the card's account. I'm not sure what to do next.
Trouble with payment method
- Змінено
emmartin_design I'm sorry to hear you're having trouble. When the bank declines the transaction, unfortunately there is nothing we can do on our end. You'll have to contact the card issuer and have them allow the transaction the next time you try it.